Which of the following is NOT one of the four goals of communication?

• A. Back inmates into a corner
• B. Establish and maintain a safer jail by your own behavior and presence
• C. Deal with verbal violence efficiently and effectively
• D. Decrease inmate complaints

Answer: (A)

Effective communication in a detention setting focuses on safety, de-escalation, and respectful, professional interaction. Pushing inmates into a corner is not a goal; it escalates tension, increases risk, and undermines trust and safety. The other choices align with how staff are trained to communicate: using your behavior and presence to establish a safer environment, handling verbal violence efficiently to prevent harm, and reducing inmate complaints by communicating clearly and addressing concerns. So the option describing a coercive tactic doesn’t fit the intended goals of constructive, safety‑oriented communication.