Which step comes second in the 4-Step Tactical Negotiation Plan?

• A. Explain your legal purpose
• B. Provide options
• C. Ask
• D. Choose the appropriate level of force

Answer: (A)

In a 4-step tactical negotiation plan, the order is set up to establish legitimacy and reduce resistance before offering choices or escalating. The second step is explaining your legal purpose. This means clearly stating why you’re there, what you aim to achieve, and the lawful authority or policy guiding your actions. Saying this upfront helps the other person understand that you’re acting within a legitimate framework, which reduces uncertainty and defensiveness and sets the stage for cooperation.

After you’ve established that purpose, you can then present options for resolution. Asking questions typically comes first to gauge the situation and build rapport, and the step about choosing the appropriate level of force is reserved for crisis moments when negotiation has failed or the situation escalates.